Shipping Policy

Welcome to CreamFab. We strive to deliver your order quickly, safely, and efficiently across India.

Order Processing

• Orders are processed within 1–2 business days after your order is confirmed.
• Orders placed on weekends or public holidays will be processed on the next business day.
• You will receive an order confirmation after placing your order and a shipping confirmation with tracking details once your order has been dispatched.

Shipping Time

Estimated delivery times are:

• Metro Cities: 2–5 business days
• Other Cities & Towns: 4–7 business days
• Remote Areas: 5–10 business days

Please note that these are estimated delivery timelines and may vary due to weather conditions, courier delays, festivals, or other unforeseen circumstances.

Shipping Charges

We offer FREE Shipping across India on all orders.

There are no additional shipping charges at checkout unless otherwise specified for special promotions or exceptional delivery requirements.

Order Tracking

Once your order has been shipped, you will receive a tracking link via email or SMS (where applicable). You can use this link to track the status of your shipment at any time.

Delivery Attempts

Our courier partners will make multiple delivery attempts to deliver your package. If the order cannot be delivered due to an incorrect address, the recipient being unavailable, or refusal to accept the package, the shipment may be returned to us.

Incorrect Shipping Address

Please ensure that your shipping address, PIN code, and contact details are accurate before placing your order. CreamFab is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Delayed Deliveries

While we aim to deliver every order within the estimated timeframe, occasional delays may occur due to circumstances beyond our control. We appreciate your patience and understanding in such situations.

Damaged Packages

If your package arrives damaged or appears to have been tampered with, please do not accept the delivery if possible. If you have already accepted it, contact our customer support within 48 hours of delivery with your order number and clear photos or a video of both the package and the product. We will review the issue and provide an appropriate resolution.

Contact Us

If you have any questions regarding your shipment or delivery, please contact our customer support team. We are always happy to assist you.